ITN (Independent Television News), a leading news and multimedia content company, has seen the benefits of Absolute Software’s ComputraceOne laptop monitoring and tracking service following two recent thefts. In two unrelated crimes, one laptop was stolen from a staff member’s car and another was stolen from an employee’s home. The police were able to identify and charge two alleged thieves.
Another demonstration of how well this type of software works can be seen with recent recoveries of stolen laptops for BRC Reinforcement Solutions (BRC), the UK’s largest supplier of steel products for use in construction. BRC’s company directors had activated ComputraceOne on their laptops, as had reps on the road needing access to CAD drawings.
Following the theft of a laptop, the stolen machine was tracked after the stolen laptop was switched on and connected to the internet, so allowing for it contact Absolute’s monitoring centre to indicate its location. The Absolute recovery team was able to work with the police, resulting in charges being brought.
“I am always sceptical of new technology until it is proven,” said Adrian Marks, IT Systems Administrator at BRC Reinforcement “I was really impressed by the recovery process. Absolute informed me when the laptop started ‘calling in’, and then I had a call from the police telling me the laptop had been recovered. All we had to do was let Absolute know when one of our laptops went missing.”
William Pound, senior director of international operations, Absolute Software explains: “Organisations across Europe face slowed productivity, media scrutiny, as amply demonstrated by the HMRC discs loss, as well as increased costs when stolen computers and the information on them falls into the wrong hands.
“ComputraceOne combines the ability to track computers, recover those that go missing and remotely delete sensitive information. It also provides secure IT asset management for computers that are disconnected from company networks. As these customers can attest, ComputraceOne provides an easy-to deploy, cost-effective solution for combating issues surrounding lost or stolen computers. ”
ComputraceOne uses the Internet to track and recover missing laptop computers, so that when a laptop is reported stolen, the embedded Computrace agent sends a silent signal to Absolute’s monitoring centre, providing critical information about where the device is located.
Absolute’s recovery team then works with the police, to recover the computer. In addition, the Computrace software agent can survive accidental or deliberate attempts at removal or disablement. |
