Significant number of TomTom GO 910 SatNav devices are infected with a virus, the manufacturer admits. A certain number of TomTom GO 910’s, produced between September and November 2006, may be infected with a virus. The virus is considered as low risk and can be cleaned safely with antivirus scanning software. Suitable actions have been taken to make sure this is prevented from happening again in the future.
It has been confirmed that a small number of TomTom GO 910 devices, created between September and November 2006, and shipped with software version 6.51, may be infected with a virus.
The viruses that were detected present a low risk to customers’ computers or the TomTom GO 910. To date, no cases of problems caused by the viruses are known in the wild.
The moment of infection is the moment the TomTom GO 910 is connected to the computer and for example, a back-up of the content on the device is being made
TomTom highly recommends that all TomTom GO 910 customers update their antivirus scanning software, and if a virus is detected, allow the virus scanning software to remove the ‘host.exe’ file, ‘copy.exe’ file or any other variants.
The above identified files or any variants can safely be removed from the device with virus scanning software, and are NOT to be removed manually, as they are not part of the standard installed software on a TomTom GO 910. They present no danger whilst driving with the TomTom GO 910.
Customers that do not have virus scanning software are advised to install virus scanning software. The internet offers many free online virus scanners like Symantec and Kaspersky) that will remove the virus safely from the TomTom GO 910 as soon as it is detected.
